Lunox Creative Innovations ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access or use our platform and digital services.
We may collect the following types of information:
a. Personal Information
- Name, email address, phone number
- Business or organization details
- Account login credentials
b. Usage Data
- IP address, browser type, device information
- Pages visited, actions taken, and session activity
c. Payment Information
- Transaction records and billing history
- Payments processed via secure third-party providers
d. Content & Files
- Documents, images, and other materials you upload or create
e. AI & Analytics Data
- Data used to improve features, insights, and automated tools, anonymized where possible
- Provide, operate, and improve our services
- Manage accounts and user access
- Process transactions and payments
- Send notifications and updates
- Enhance security and prevent fraud
- Analyze usage to improve performance and user experience
- Consent where required
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations (including NDPR and GDPR where applicable)
We do not sell your personal data. We may share information:
- With trusted service providers (payment processors, hosting, communication tools)
- With your authorized team members or organization users
- When required by law or regulatory authorities
- We retain data only as long as necessary to provide our services
- Data may be retained after account closure for legal or operational purposes
- You may request deletion of your data subject to legal limitations
We use cookies and similar technologies to:
- Maintain secure sessions
- Understand usage patterns
- Improve functionality and performance
You can manage cookie preferences through your browser settings.
- Secure data encryption and storage practices
- Access control and authentication measures
- Regular monitoring and system updates
Our services are not intended for children under the age of 16 without parental or guardian consent. We do not knowingly collect personal data from children without appropriate authorization.
- Access and review your personal data
- Request corrections or updates
- Request deletion of your data
- Withdraw consent where applicable
You can contact us directly to exercise these rights.
Your data may be processed in locations outside your country. We ensure appropriate safeguards are in place to protect your information.
We may update this Privacy Policy from time to time. Continued use of our services after changes indicates acceptance of the updated policy.
