Lunox SMS, Folklight Studios ("we", "our", or "us") is committed to protecting the privacy of all users, including school administrators, staff, students, and parents. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services.
We collect different types of information depending on your role and plan level:
a. Account Information
- School name, address, contact person
- Admin usernames and passwords
- Role-specific logins (admin, staff, student, parent)
b. Student & Academic Data
- Names, contact details, health records, and emergency contacts
- Attendance records, exam scores, report cards, behavioral records
c. Payment & Billing Information
- Invoice history, payment status
- Payment methods (via third-party gateways)
d. Device & Usage Data
- IP address, browser type, login timestamps
- Feature usage patterns for analytics and improvements
e. Multimedia Content
- Uploaded documents, photos, videos, and learning materials
f. AI-Related Data (Premium Plan)
- Data used in predictive insights, grading tools, and AI-powered suggestions — anonymized where possible.
- Provide and manage school services
- Generate report cards, invoices, and student analytics
- Improve system performance and user experience
- Enable secure login and portal customization
- Process online payments (Standard & Premium plans)
- Power AI features (Premium plan only)
- Send notifications via SMS, email, and in-app alerts
- Consent (for marketing, optional features)
- Contractual necessity (to fulfill our service obligations)
- Legitimate interest (platform improvement and security)
- Compliance (with NDPR, GDPR, and other applicable laws)
We do not sell your personal information. We only share data:
- With your school's authorized administrators
- With trusted third-party services (e.g. SMS/email providers, payment gateways)
- As required by law or valid legal process
- 60 days after cancellation or expiry (unless otherwise requested)
- Payment records may be stored longer to meet legal obligations
- Users may request deletion of personal data at any time, subject to regulatory and contractual restrictions
We use cookies to:
- Maintain session login
- Analyze feature usage
- Improve user experience
You may control cookie settings via your browser.
- End-to-end encryption of sensitive data
- Secure access control by role
- Encrypted backups and routine vulnerability scans
Student data is collected only with the school's consent and for educational purposes. The system is not intended for direct use by individuals under 16 without supervision.
- Request access to your personal data
- Correct or update inaccurate information
- Request deletion of your account or data
- Withdraw consent for optional features
All requests can be made via your school administrator or by contacting our support team.
Where applicable, user data may be stored or processed in data centers outside Nigeria. We ensure appropriate safeguards are in place in accordance with NDPR and GDPR.
We may update this Privacy Policy periodically. When we do, we will notify administrators via dashboard alerts or email.
